Duress Alarm System

A duress alarm system is discreet Panic alarm system designed to protect your staff.
In a situation where your staff requires immediate assistance from co-workers in the workplace, the user simply has to press the panic button to send out an alert notification.
Once the nearby staff has been alerted through the notification sent to the connected mobile device, the staff can quickly come into the picture to prevent the tense and volatile situation from escalating further.

Features & Benefits

If your organization front-end involves daily interaction with members of the public, your service staff can greatly benefit from the implementation of the duress alarm system. Benefits include:

1. Safety

Ensuring the safety of your staff by protecting them from any potential assault

2. Discreet Control

Enable effective management of request for immediate assistance, in a discreet and timely manner without escalating the volatile situation.

3. User friendly

The alarm system can use multiple methods of triggering the alarm, such as,
1. by clicking on an on-screen button
2. Using shortcut keys on keyboard
3. By pressing a physical button

4. Reliability

The alarm system does not need to be connected to a central server, this means that that the alarm system will continue to work even if an Internet connection is not available

5. Low cost of implementation

The duress alarm system utilizes existing hardware without a need for any expensive additional hardware or accessories.


Applications : Workplace Situations where a Duress Alarm System is Useful

The Duress alarm system is a versatile safety system which can be implemented in any workplace situation where there is regular staff interaction with members of the public. Below are some examples where Staff can be caught in a potentially vulnerable and life-threatening situation:

1. Customer Service Staff at Reception

When dealing with members of public on a daily basis, it is highly probable your staff could encounter members of the public who could be verbally abusive, confrontational or even physically aggressive.

2. Private Consultation Settings

During the consultation, client behaves in a threatening manner.
In such situations, the alarm system can be discreetly activated by a simple click of an on-screen button to notify the security personnel to come can assist in controlling the situation. This whole process of activating the alarm to contact the guards is done without the client being aware that they are coming.

3. Customer Service Staff

Perhaps during an interaction with a customer service staff with a member of the public, the person suddenly collapse and need immediate medical attention. The duress alarm system allows the staff to call for immediate assistance while he or she can attend to the unconscious person, such as proceeding to administer first aid or CPR if there is no sign of breathing.

Examples of Industries in Singapore that uses Dress Alarm system

1. Hospital and Emergency Medical facilities – eg. Lobby waiting rooms, Health care 1-1 consultations
2. Government agencies – Especially those which involves services that requires dealing with members of public on a daily basis
3. High Security Prisons, Correctional facilities
4. Judicial Centres
5. Auxiliary police issuing tickets at Car park facilities
6. Juvenile Detention Home


System Integration

Already have an existing security system such as access control system, fire alarms, or a CCTV camera surveillance system installed?
Keen to find out how you can integrate the duress security system with your existing systems?
No problem, our team of security professional will be available to ensure that your duress alarm system is integrated with your legacy systems to deliver a cost effective implementation.

For more information, call us at +6581822236 if you have any questions, queries, our friendly sales staff will be happy to assist.

Our Services

Physical Security System integration

1. Security System Integration

Already have an existing security system such CCTV or intrusion detection system installed? No problem, our team of security professional will be there to ensure that your Duress Alarm system is integrated with your legacy systems to deliver a cost effective implementation.

Physical Security Software Development

2. Software Development & Integration

Need an integrated dashboard to manage your Duress Alarm management system together with your existing security systems? We offer customized security software with fast turnaround time and allow for minor fine tuning as your security needs and organizational workflow evolves over time.

Physical Security System Installation

3. Guard Patrol System Installation

Our team of friendly installers will be there on-site to help you to implement the duress alarm system from the initial docking station setup, software configuration, mounting of checkpoints to final functional checks.

About Us

DrPatrol provides affordable and reliable guard tour management solutions. We also offer security systems hardware and customized software integration. Secure and Protect your assets today!


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