Security Guard Scheduling Software

Security Guard Scheduling Software is many ways an online web-based manpower resource management tool for organizations to manage their team of security guard personnel in an effective manner.

In most cases, many security services companies in Singapore have to deal with the challenges of coordinating teams of security guard officers engaged in on-site shift work at various client location.
In addition, careful planning and allocation of shifts has to be carried out to ensure that your clients enjoy the required Security Coverage without you facing a situation of over staffing or manpower shortage.
With the Security guard scheduling software serving as an integrated natural extension to your business operations, it equip you with the capabilities to efficiently automate and centralize the management of your limited manpower resources.

Icon_Proactive Deterence

Cloud based technology

Log in from anywhere from your workstation, laptop or even mobile devices.

icon_Ensure Proper Security Coverage without Over staffing

Ensure Proper Security Coverage without Over staffing

Track Multiple Client Schedule requirements, Staff Availability and their individual Work Permit and Skill Certifications.

icon_Integration with Payroll

Integration with Payroll

Easily and Reliably Track Your Guards hours clocked for Payroll processing.

Icon_Holistic Manpower Resource Management

Holistic Manpower Resource Management

Track your staff Work Permit & Skills Training Certification to ensure your staff are all authorized and ready to perform.

icon_No more Guard Scheduling Conflict

No more Guard Scheduling Conflict

With the Software Self Service features, employees are now able to log in and bid for shifts, Trade shifts and apply for Leave all under one web-based platform.

Icon_integration with Guard Tour Monitoring

Integration with Guard Tour Monitoring

Remotely Track your Security Guards Patrol Activities in real time at the comfort of your Security command center

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Why Use the Security Guard Scheduling Software ?

1. Dynamic Shift Schedule Management

At a single glance, on a per Day, per Week or per Month basis, you can view all your employees’ current assigned work shifts and availability for the entire month and assign new job shifts appropriately to the available staff to ensure an even distribution of workload.
The schedule planning software is equipped with advanced calendar functionalities designed for real-world management of guard patrol operations.
In addition to shift management, you can also assign specific inspection task to your duty officer by the hour. As a backup to the assigned officer in event of an unforeseen unavailability, you also have options to slot in additional security officer as a contingency.

 

2. Employee Work Permit & Certification Management

With the Security Guard management software, you can easily manage, log and track the validity period and expiry date of your security officer’s work permits and license to ensure they have the necessary authorization to carry out their service duties
In addition to work permits, you can also monitor and track the training courses and skill certifications of each and every employee to ensure they are up to date and properly trained to carry out their daily duties proficiently at your client site.

 

3. Employee Self-service features

Once a new security guarding schedule has been newly planned out, simply post it online via the web-based schedule management platform, where your employees can log in and access it from their web browser to bid on the shifts.
In addition, the platform also has the capability to seamlessly coordinate between staff to trade and exchange shifts with each other or apply for annual leave. This helps to accurately account for guard’s availability in real-time to prevent any scheduling conflict.
Any updates to the shifts are automatically disseminated to all employees via SMS notification or web email to ensure absolute transparency.
Once finalized, the schedule can also be exported and shared with clients and management staff to communicate timeline deliverables.

 

4. User-Friendly interface

The software interface is designed to be intuitive for the layman yet feature-rich enough to meet the dynamic demands of your security operations.
To allocate a patrol shift, simply drag and drop an employee profile into the schedule planner to assign each shift time slot. Any addition, removal or reassigning of staff and shifts to the guard rooster can easily be implemented with a few clicks on the scheduling software.
To support eye relieve when viewing a large volume of management data, the information presented on the software is all strategically color coded to highlights all vital information so that it can be easily viewed in one single dashboard at one viewing.

5. Customizable Authorization level

Base on the user’s role within your organization, authorization level, and login access privileges can also be configured and customized to provide a layered security.
For example, the senior security supervisor can be granted rights to assign shift timing and approve time off, whereas a company administrator creates an account for new staff and run reports.

Features & Benefits of Security Guard Scheduling Software

1. Dynamic Shift Schedule Management

At a single glance, on a per Day, per Week or per Month basis, you can view all your employees’ current assigned work shifts and availability for the entire month and assign new job shifts appropriately to the available staff to ensure an even distribution of workload.
The schedule planning software is equipped with advanced calendar functionalities designed for real-world management of guard patrol operations.
In addition to shift management, you can also assign specific inspection task to your duty officer by the hour. As a backup to the assigned officer in event of an unforeseen unavailability, you also have options to slot in additional security officer as a contingency.

2. Employee Work Permit & Certification Management

With the Security Guard management software, you can easily manage, log and track the validity period and expiry date of your security officer’s work permits and license to ensure they have the necessarily authorization to carry out their service duties
In addition to work permits, you can also monitor and track the training courses and skill certifications of each and every employee to ensure they are up to date and properly trained to carry out their daily duties proficiently at your client site.

3. Employee Self-service features

Once a new security guarding schedule has been newly planned out, simply post it online via the web-based schedule management platform, where your employees can log in and access it from their web browser to bid on the shifts.
In addition, the platform also have the capability to seamlessly coordinate between staff to trade and exchange shifts with each other or apply for annual leave. This helps to accurately accounts for guard’s availability in real-time to prevent any scheduling conflict.
Any updates to the shifts are automatically disseminated to all employees via SMS notification or web email to ensure absolute transparency.
Once finalized, the schedule can also be exported and shared with clients and management staff to communicate timeline deliverables.

4. User Friendly interface

The software interface is designed to be intuitive for the layman yet feature-rich enough to meet the dynamic demands of your security operations.
To allocate a patrol shift, simply drag and drop an employee profile into the schedule planner to assign each shift time slot. Any addition, removal or reassigning of staff and shifts to the guard rooster can easily be implemented with a few clicks on the scheduling software.
To support eye relieve when viewing a large volume of management data, information presented on the software is all strategically color coded to highlights all vital information so that it can be easily viewed in one single dashboard at one viewing.

5. Customizable Authorization Level

Base on the user’s role within your organization, authorization level and login access privileges can also be configured and customized to provide a layered security.
For example, the senior security supervisor can be granted rights to assign shift timing and approve time off, whereas a company administrator create account for new staff and run reports

Challenges of Security Operations Management


Daily challenges that a Security Guard Operations typically face includes:

1. Manpower Resource Coordination & Management Issues

Inefficiencies in coordinating, scheduling and assigning of patrol shifts has always been a challenge due to the dynamic nature of the staff availability and lack of input of updated employee information
For example, cases of scheduling conflicts or staff shortage can arise when staff are on medical leave, annual leave, maternity leave or unforeseen staff absenteeism.
In any security patrol operations, security guards are deployed on a rotational schedule, to ensure a 24/7 availability of manpower for patrol duties. However, given the dynamic and often unpredictable nature of the manpower availability, a lack of a management system can in itself be a huge security vulnerability. Security can, therefore, be compromised when there is a manpower shortage at any given point in time.

 

2. Employees Beating the System

As managers of your security teams, we would like to believe that our staff will never cheat the system in anyway, but you can never be 100% sure.
Without a proper security guard scheduling system in place, the operations of the patrol duties can be compromised as there is no sure way to track and trace who is on leave, when their availability is and when is their shift.
Especially when there is a large team of guards to manage, an employee can easily take advantage of the confusion by claiming to be on shift but in actual fact is on leave.
With a scheduling software in place, it helps to enforce a culture of compliance and professionalism in the team which is so vital to maintaining the integrity of the business organization.

 

3. Outdated Methods of Managing Guard Workforce

The method of choice of companies in managing their guard workforce often comes in the form of a low-tech physical marker whiteboard. Here, everything will be monitored, scheduled and done by indicating the duty personnel names, dates. Any changes to the guard schedules are simply erase and replace whiteboard.
On the surface, it seems to be what gets the job done as it is simple and straightforward, however, does it get the job done effectively?
Where the physical whiteboard marker falls short is in its inability to capture accurately the dynamic changes of staff availability and shift movement in real time.
Confusion and errors from staff scheduling conflicts and staff shortage are inevitable as the team tries to scale. This lack of accountability due to the lack of effective communication, or a clear method of disseminating shift schedule information can potentially be exploited by employees as excuses not to report for their shift on time
Is this Scheduling Software suitable for Managing Multiple Client Schedule?

You may have multiple security services client each with different guard schedule requirements, for example from 9 am to 5 pm, Evenings only, or 24hours with multiple shifts.
With the DrPatrol Guard Scheduling software, you can easily manage all your client’s schedule concurrently on a single intuitive scheduling dashboard.

My Security Guard Company Manages Security mostly for Corporate Event that happen on an Ad Hoc Basis, Does Your System have the Flexibility to manage multiple Security Schedules throughout the year?

No problem. The software is designed to easily help you create custom shift schedules for temporary one-off events, such as night security coverage for client corporate events on a weekend. Profiles for new temporary staff involved in the ad-hoc shifts can also be easily created and deactivate once the contract has ended and reactivated again for future events if needed.

Free Security Consultation

An effective implementation of a Security Guard Scheduling Software is critical to the success of your security guard operations as a whole. Not only does it manages your guards personnel, it plays a holistic role in streamlining your organizations HR management process and gives you an added benefit of encouraging an overall culture of productivity, punctuality and professionalism in your work environment.

We understand that no two business is the same, that’s why we seek to understand your security needs and provide a solution that is tailored and customized to your unique needs.
For a free consultation or demo of the Security Guard Scheduling Software, call us at +65 81822236 to schedule an appointment with our trusted security specialist today!